Contact

Contact Choose My Electric

Use this page for website questions, app support, or business inquiries. For power outages, billing disputes, or service emergencies, contact your utility or supplier directly.

Business and partnership questions

You can use the same email address for partnership, media, or business-development questions. Including the state, utility, or page you are asking about may help us respond more clearly.

Before you email

  • For outages or downed lines, contact your utility.
  • For supplier enrollment or cancellation issues, contact the supplier directly first.
  • For comparison questions, include your ZIP code and utility if you know them.

Enrollment and cancellation help

To cancel or change an electricity supply contract, contact the supplier using the details on your bill or agreement. Ask about the effective date, any applicable cancellation charge, and the confirmation you will receive. Choose My Electric cannot cancel utility service or a supplier contract through this page.

For a new comparison, check rates by ZIP and review the supplier’s final enrollment terms. For help with the Choose My Electric app or an account request, email contact@choosemyelectric.com. Do not include account passwords or payment details.