Why alerts matter
Electricity shopping is not just about finding a low rate once. It is about knowing when that rate stops
being a good deal. Many people remember to compare plans only after they have already paid one or two higher
bills. An alert changes that timing. It gives you a reminder while you still have time to act.
That is why this feature lives in the app instead of the website. The website is for research and light
comparison. The app is for staying organized and getting prompted at the right moment.
What the app helps you do
- Track your current electricity plan.
- Know when a contract or low rate is close to ending.
- Compare again before a renewal costs more.
- Switch with better timing instead of reacting late.
This is especially helpful across the broader set of supplier-choice markets Choose My Electric now tracks,
including Pennsylvania, Ohio, Texas, Maryland, Connecticut, District of Columbia, Massachusetts, Maine,
New Jersey, Rhode Island, Illinois, and New York.
Reminder timing can depend on what plan details you save and whether an expiration date is available, so the
app is meant to improve your timing rather than promise the same notice window in every case.
Use the website to compare, then keep the app installed
A common pattern is simple: start on the web, compare what is available today, and then keep the app
installed so you get an alert before your current rate expires in the future. That makes the app a useful
follow-up tool even if your first comparison starts in a browser.
Make your saved reminder useful
- Save the supplier and contract end date from your agreement or renewal notice.
- Check an estimated date against the supplier’s records. Correct it if needed.
- Enable reminders in the app and allow notifications in your phone’s settings.
- When reminded, compare the renewal offer, current alternatives and any cancellation costs.
- After a change, update your saved plan and end date.
In the iPhone app, scheduled expiration reminders require a saved end date and notification permission. A reminder is a prompt to review your plan; it does not enroll you, cancel a contract, or guarantee a lower rate. Continue reading notices from your supplier.
Rate reminder questions
What if my end date is missing?
Check the supplier agreement or ask the supplier. A billing due date is not the contract end date, and an estimated date should be confirmed.
What should I check if I do not see reminders?
Confirm the saved date, app reminder setting and phone notification permissions. If the details are correct and reminders still do not appear, contact support.
Should I switch every time I receive an alert?
No. Compare the full cost and effective dates first. Keeping your current plan may be appropriate if a change would cost more.