Frequently asked questions
These are the most common questions people ask when they start comparing electric suppliers, switching providers, or trying to understand what happens when a low rate expires.
An electric supplier is the company that sells the supply portion of your electricity plan in markets where customers can choose among suppliers. Your utility still handles delivery, infrastructure, and restoration. That means choosing a supplier is about the supply side of your bill, not changing which utility serves you.
Start with your ZIP code and look at current supplier options in your area. Then compare more than the headline rate. Consider plan length, whether the rate is fixed for a period, and whether you may need to shop again soon. The app becomes useful if you want to track your current plan or upload a bill.
After comparing plans, choose a provider and enroll with that supplier. The website helps you research, and the app helps you keep track of what you selected so you can revisit it later before a rate expires.
Many plans start with a lower price and later move to a higher one. If you do not compare again in time, you may continue paying a rate that no longer looks competitive. That is one reason Choose My Electric keeps alerts in the app instead of trying to do everything in the browser.
Yes. The website is built to support comparison content and light ZIP-based rate research across Pennsylvania, Ohio, and Texas. The app then extends that experience with alerts, tracking, and bill uploads.