Frequently asked questions

Electricity Supplier FAQ

Clear answers before you compare rates, switch suppliers, or download the app.

What is an electric supplier?

An electric supplier is the company that sells the supply portion of your electricity plan in markets where customers can choose among suppliers. Your utility still handles delivery, infrastructure, and restoration. That means choosing a supplier is about the supply side of your bill, not changing which utility serves you.

How do I compare electric rates?

Start with your ZIP code and look at current supplier options in your area. Then compare more than the headline rate. Consider plan length, whether the rate is fixed for a period, and whether you may need to shop again soon. The app becomes useful if you want to track your current plan or upload a bill.

How do I switch suppliers?

After comparing plans, choose a provider and enroll with that supplier. The website helps you research, and the app helps you keep track of what you selected so you can revisit it later before a rate expires.

Will my power shut off if I switch?

Usually, no. In most supplier-choice markets, your utility still delivers the power and handles outages. Switching suppliers usually changes the supply side of the bill, not whether electricity is delivered to your home.

What happens when my rate expires?

Many plans start with a lower price and later move to a higher one. If you do not compare again in time, you may continue paying a rate that no longer looks competitive. That is one reason Choose My Electric keeps alerts in the app instead of trying to do everything in the browser.

What fees should I check before switching?

Look for early termination fees, monthly service fees, enrollment fees, renewal terms, and whether the rate is fixed, variable, or promotional. A lower headline rate does not always mean the overall plan will cost less.

What states are supported?

Choose My Electric now supports Pennsylvania, Ohio, Texas, Maryland, Connecticut, District of Columbia, Massachusetts, Maine, New Jersey, Rhode Island, Illinois, and New York. Instant web ZIP comparison is currently strongest in Pennsylvania, Ohio, and Texas. The broader site also includes dedicated state guides and app-based support for the rest of the current market footprint.